Kurt Robert Schmidt

¨      Install, Troubleshoot and maintain Genesys application and related software for clients. Also Provide Training and on going product development for client sites.

¨      Provide field service calls to perspective clients located throughout the United States

¨      Provide Genesys application support for company clients.

¨      Updates to client applications and services after new releases.

              1998 – 2000       Southern Ca Edison Enterprises                                          San Dimas, CA

System Administrator

¨      Provide Application support for Tivoli Storage Management and Implementation.

¨      Perform production & System backups on AS/400 System Utilizing Tivoli Storage Management.

¨      Control jobs on  AS/400 platform utilizing OS/400 OS and performance tools.

¨      Administor company applications for users on MAS, JD Edwards Financial, Genesys and Clarify systems. 

¨      Create operations and applications documentation procedures for San Dimas Location. Continuation of Data Center Documentation & Procedures.

¨      Integrate Software from JD Edwards to Lawson Financial Applications.

.           1994 - 1998                            Westec Security Group                                          Aliso Viejo, CA

Computer Operator/Systems Administrator

¨      Performed production backups on Unix systems using S.M.I.T. and ADSM Apps.

¨      Moved IBM RS6000 Servers, and company, from Irvine to Aliso Viejo.

¨      Conducted system maintenance with planned upgrades and patches on IBM AS400, and Unix AIX Servers. Assisted with Migration of Servers & Equipment  to new location at San Dimas California.

¨      Created Operational and applicable documentation for IT department operations for daily Job functions that were readily available for guideline to perform duties.

¨      Reorganized IT Media libraries for more efficient operation and access that helped to keep Archived Media readily available for Disaster Recovery incidents if need be.

1987 - 1994Westec Security GroupIrvine , CA

Communications Center  Shift Supervisor

¨      Supervision of 15 Computer Operators and dispatchers.

¨      Responsible for scheduling, payroll, Management reports.

¨      Created quality standards reporting system, which dramatically improved performance.

¨      Prior positions included data entry and alarm Operator.

¨      Established call center status reporting for performance measures.

¨      Selected As  Employee of the year for Central Station.

1977 - 1986                                          United States Army

MC Communications Equipment Specialist (31M, 36K MOS)

¨      Field communications radio repair and operations.

¨      Satellite communications systems team chief.

¨      Telecommunications wireman.

¨      Ongoing Military Training and Certifications.

¨      PLDC NCO Courses @ FT Hood Texas

¨      2 Good Conduct Medals & Honorable Military Discharge

Qualifications & Certifications

Active Directory,  MS Exchange , W2K Clustering, Windows Server Administration,

Tivoli Framework, IBM AIX Unix Administration (ASAP Systems), Remedy,   SM7,

Monitoring Automation Systems,  IBM OS/400 , All Windows Versions,  Remedy,

Network Security, Genesys, Security+,  Extensive knowledge of associated peripherals,   Active Top Secret Security Clearance.

Education

1992 - 1994IVC IrvineIrvine, CA

              Computer Science, Information Systems GPA: 3.0

References are available and will be furnished upon request.